Support Work

Support workers help with day-to-day living that can be challenging for some. Whether that be transport to appointments, assistance around the house, or just having someone to interact with throughout the day.

We can help with meal preparation, household chores, administering medication, accessing community facilities, going shopping, supporting someone to meet their friends, visiting the doctors, support someone to find a job or providing general emotional support.

Frequently Asked Questions

  • Is there a minimum/maximum amount of hours required for support worker/mentor shifts?

    There is no minimum, we can do as little as you need! There is a maximum however. Any shift that is over 10 hours will need to be split between workers.

  • What is the difference between support work and mentoring?

    Mentors assist individuals to meet their goals in a variety of ways.

    Support workers, support you in day-to-day living; whether that be assistance with personal hygiene, assistance with tasks that you are finding difficult to do independently or a bit of company on those lonely days to help motivate you to do the daily tasks that need doing.

  • Are there restrictions around what support workers can do?

    Yes. We must remain true to our Scope of Practice, which means that we must stick to providing basic supports, to aid you live a discriminatory-free and accessible lifestyle. You would not ask your mechanic to provide accounting services, just like you wouldn't ask your support worker to provide services reserved for allied health professionals.

  • Do I have to use only one business/company at a time?

    No, and if another business has told you otherwise then that is completely incorrect. The NDIS encompasses the idea of freedom of choice. Not only do we not mind if you use other services as well as ours, we encourage it! All the better to get a feel for what is best for yourself and to ensure that all of your needs are met!

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